Mapping Old IDs to New IDs: Using the Crosswalks
On October 24, 2026, Industry Insight moved to NIC MAP’s new supply database. As part of this update, Building IDs and Operator IDs changed to new numeric IDs, and contacts now have unique Contact IDs. If you store our IDs outside Industry Insight, for example in a CRM, a data warehouse, or a recurring export, you can use our crosswalks to match your existing records to the new IDs.
Do I need a crosswalk?
You only need a crosswalk if you reference our IDs outside Industry Insight. If you only use Industry Insight in the platform, you don’t need to do anything.
Common reasons to request one:
You sync buildings, operators or contacts into a CRM.
You join our exports to your own data using Building or Operator IDs.
You run a recurring export that feeds a downstream report or model.
Available crosswalks
There are three crosswalks/exports. You can request any or all of them.
Crosswalk/Exports Available | What it maps |
Building | Old Building GUIDs to new Building IDs |
Operator | Old Operator IDs to new Operator IDs |
Contact ID Export | Map your existing contact records to new NIC MAP Contact IDs |
How to get the crosswalks
Contact [email protected], use the Intercom chat in the platform, or reach out to your Client Success Manager. Tell us which crosswalks or exports you need (Building, Operator, Contact, or all three).
What to expect when you apply a crosswalk
The new database consolidates and cleans up records, so not every old ID maps one-to-one to a new ID.
Several old IDs may map to one new ID.
Buildings: Separately licensed buildings at the same location now show as one building with combined unit totals. Their street addresses may differ slightly.
Operators: Duplicate operators have been merged into one record.
Some old IDs won’t have a match.
Placeholder operators (such as 'Unknown') have been removed. Where we now know who runs those buildings, the Operator crosswalk shows that operator.
Contacts whose details couldn’t be verified have been removed. If their details are verified later, they can reappear with a Contact ID.
Some old Building IDs have been retired. In some cases the same building appears in Industry Insight under a different Building ID. Search by name and address to find it.
Some new IDs won’t have an old ID.
Buildings that weren’t in Industry Insight before have been added. They have a new Building ID only. Some show a “Details Pending” tag until more information comes in.
Building IDs stay put when the operator changes.
Before, a building’s ID (GUID) could change when its operator changed. That no longer happens. Our goal is to keep Building and Operator IDs stable, but an ID can still change in some cases, such as when buildings are combined or separated, or when two operators turn out to be the same company. Exports always show current IDs, so check your stored IDs against new exports from time to time.
After you update your records
Update saved bookmarks. Page URLs now use the new IDs, so bookmarks with an old ID won’t work.
Update your export workflows. Exports include only the new IDs. The Contacts export now includes Building ID, and the Buildings export includes the current Operator ID and the Building Administrator Contact ID, which makes it easier to link records.
Questions
If a mapping looks wrong, or you can’t find a record you expect, send the building, operator or contact name and address to [email protected] or through Intercom and our data team will review it.